Support

Help & downloads

Monero Wallet is free to download on iOS and Android. Everything you need to run the app yourself.

Frequently asked

Is Monero Wallet really non-custodial?+

Yes. Your seed phrase is generated on your device and never leaves it. We have no servers that hold funds or keys.

What happens if I lose my phone?+

Restore your wallet on any device using your 25-word seed phrase. Without the seed, funds cannot be recovered — not by us, not by anyone.

Do I need to create an account?+

No. There is no sign up, no email, no password. Open the app and you are ready.

Which nodes does the app connect to?+

By default, curated community nodes. You can change nodes or point the wallet at your own monerod or zanod at any time in Settings → Network.

Does the app collect any data?+

No. See our Privacy Policy — Apple's App Privacy label for Monero Wallet is 'Data Not Collected.'

How do I contact you?+

Email support@monerowallet.app. For security-sensitive reports use security@monerowallet.app with our PGP key from the app's About screen.

Still stuck?

Reach a human — we usually reply within one business day.

support@monerowallet.app